Displaying use of resources ratings, CQC Insight for NHS ambulance trusts and more

care quality commission

The independent regulator of health and social care in England

Newsletter

Our monthly update for providers and professionals working in healthcare

 

September 2019

 

Displaying use of resources ratings

We are improving the way that use of resources and combined ratings are displayed on our website, in our inspection reports and on trust ratings posters. As a result, we will be requiring trusts that have had a use of resources assessment to display their use of resources and combined rating alongside their other CQC ratings under Regulation 20A.

Trusts are only required to display the overall quality rating on their website, but they must display all ratings on posters. Updated ratings posters will be available from 4 October, and we ask that trusts make any necessary changes as soon as possible from this time.

Read more in Prof Ted Baker’s latest column. Guidance on the display of ratings, how to download CQC ratings posters and how we enforce the regulation is available on our website.


CQC Insight now available for NHS ambulance providers

We are pleased to confirm that NHS ambulance providers are now able to access their online CQC Insight summaries. Equivalent products are already available to NHS acute, community and mental health services.

CQC Insight has been developed to support how CQC monitors potential changes in the quality of care services provide by bringing together a number of quality indicators. It is updated regularly to show the most up-to-date information we hold about each provider. You can find out more about CQC Insight for NHS providers on our website.

Queries regarding accessing CQC Insight reports should be sent to NHS-IH.CQCInsight@cqc.org.uk.


Towards a better system

Towards a better system - share your views

In August, we held a joint event with the Department of Health and Social Care, BILD RRN and NHS England to explore a better system for those at risk of segregation. Following that event, we have drafted proposals for a better (more integrated and preventative) system. We would now like your views on these proposals, which you can share via our digital engagement platform. 

Read the latest update on our restraint, seclusion and segregation in hospitals and care services work from Debbie Ivanova, Deputy Chief Inspector of Adult Social Care. 


Declare your care

Declare Your Care

Declare Your Care is a year-long campaign encouraging people to share their experiences of care - good or bad - in order to support CQC's monitoring, inspecting and rating of services. 

We are currently focusing on children and young people, as we know they do not raise concerns about their care for fear of being seen as a troublemaker, or they don't think it'll make a difference.

 Visit our website to find out more, where you can also download posters and other resources to support the campaign. 


Regulatory sandbox

CQC's regulatory sandbox

CQC is inviting innovators and services to explore how they can work with us as they develop new approaches to care. We are now open for expressions of interest for those working in AI and its use in radiology and diagnostic services, and community care at home teams.

Trialling 'sandboxing' is part of CQC's work to encourage innovation, quality and safety. To find out more, visit our website.


CiLa

Join our digital engagement platform

To help us make sure we are an effective and efficient regulator we want your views on how we develop the way we work. One way you can share your views is on our digital engagement platform, signing up is quick and simple and there is loads for you to comment on.


Other news

  • We have updated our memorandum of understanding agreement with the Department of Health and Social Care around the inspection and monitoring of independent termination of pregnancy services to reflect changes in both organisations since the agreement was first made in 2015.
  • We have updated our advice about the things people might need to consider when thinking about using an online healthcare service.
  • Please complete this short survey to feedback on the impact of cancelled or rescheduled inspections.
  • NHS Digital has launched a staff campaign to boost cyber security in the workplace. 

Upcoming events

We attend a range of conferences and events throughout the year. Come and see us at these upcoming events:

  • Chief Executive, Ian Trenholm will be speaking at the NHS Providers annual conference and exhibition, 8-9 October, Manchester
  • Chief Inspector of Adult Social Care, Kate Terroni will be speaking at the Care Show 2019, 9-10 October, Birmingham. 
  • Deputy Chief Inspector of Hospitals, Nigel Acheson, will be at the IHPN Annual Summit, 23 October, London
  • Robert Assall-Marsden, Head of Inspection (Adult Social Care) will be speaking at a HCUK event on reducing and improving the use of restrictive interventions and practice on 4 November, London. 
  • Chief Inspector of Hospitals, Prof Ted Baker, will be speaking at an Inside Government event on enhancing standards of healthcare through hospital inspections on 21 November, London. 

Image of Twitter icon

Follow us on Twitter!

Follow @CQCProf on Twitter to get regular updates about the work we are doing with professionals and provider organisations in England.


Did this bulletin work for you?

Thumbs up
Thumbs down