Weekly Updates Dec 14 to 20

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Greetings Welcoming Dallas partners and friends. Here are the Office of Housing & Community Empowerment’s (HCE) updates for December 14 to 20.

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Leadership & Communication

1. Leadership & Communications


Community Resources Welcoming Hub: Free and Reduced-Cost Services-

The City of Dallas’ Community Resources Welcoming Hub is a FREE and anonymous online service for residents to find information on food, housing, goods, transit, health, money, care, education, work, legal, and more. Simply enter your zip code and search for the support you need. Click HERE to access the Community Resource Hub.

Welcoming Community Resource List-

The City of Dallas wishes to share valuable information with residents. Click BILINGUAL FLYER for details.

Free Emergency Alerts Sign Up-

The City of Dallas Office of Emergency Management & Crisis Response offers a FREE Emergency Alerts service for residents. To sign up see BILINGUAL FLYER and for more information click HERE.

Dallas 311 APP-

Ever need to find out information about something City of Dallas related, or report an issue but did not know how, or where to begin? The Dallas 311 App is your one-stop portal. See BILINGUAL FLYER for more information.

211 Texas-

211 Texas/United Way HELPLINE provides free and confidential information and referral services to those in need 365 days a year, 24 hours a day. For more information click HERE and see BILINGUAL FLYER or dial 211 on your phone.

Tis the Season for Interdependence- The National Civic League

This is the focus of the National Civic League’s All-American City Award. Click HERE if you want to know more.

Board of Adjustment Panel C Meeting- 10:30am Monday Dec 15

Click HERE for more information.

Urban Design Peer Review Panel (UDPRP)- 8:30am to 12:00pm Friday Dec 19

The Urban Design Peer Review Panel (UDPRP) is comprised of local Design, Planning and Engineering professionals. The UDPRP provides urban design advice to City staff, Tax Increment Financing (TIF) Boards, City Plan Commission (CPC) and City Council as applicable for projects. UDPRP meets monthly on the unless there are no projects to be discussed. Click HERE for more information.

Commission on Disabilities Monthly Meeting- 2:00 to 3:00pm Tuesday Dec 23

City of Dallas' Commission on Disabilities meets every fourth Tuesday of the month to discuss the advocacy, programs, and concerns of people with disabilities. Click HERE for more information. ​

Safe, Healthy & Connected Communities

2. Safe, Healthy & Connected Communities


Dallas Parks & Rec December Newsletter-

Up and Coming At Dallas Park and Recreation Newsletter and News Video brings the latest and most exciting updates from Dallas Park and Recreation! Read the latest issue HERE and watch the English or Spanish videos and see how Dallas Park and Recreation is:

  • Reviving Holiday Candlelight Traditions and Holiday Cheer at City Park
  • Keeping Dallas Parks Clean During Winter

Up and Coming is written and produced by Dallas Park and Recreation Department Marketing and Communications. Questions? Contact Andrea.Hawkins@dallas.gov.

Office of Arts & Culture-

Stay connected with the Dallas Office of Arts & Culture! Explore events, opportunities, and creative programs all in one place. Visit Linktree: linktr.ee/dallasculture

Happy Holidays- Nov 22 to Dec 31

However you're celebrating this holiday season, Dallas Public Library has programs to get you into a festive mood! We have programs for adults, families, and children. Click HERE for more information.

One Heart: Carols, Classics, & Holiday Cheer- 4:00pm & 7:30pm Saturday Dec 13

A joyful, inspiring, and soul-stirring concert featuring your favorite holiday carols, gospel grooves, sacred classics, and audience sing-alongs. This musical celebration of light, peace, and community will leave your heart full and your spirit lifted. Click HERE for more information.

Dallas Black Dance Presents: The Espresso Nutcracker- 6:00pm Saturday Dec 13

Gather ‘round for the timeless tale of Clara’s magical Christmas Eve dream, brought to life by Dallas Black Dance Academy’s students for Espresso Nutcracker!  During this narrated hour-long production, the Majestic Theatre becomes a winter wonderland, the Sugar Plum fairy reigns and this cherished holiday classic reminds us of what’s possible with a little Christmas magic. Click HERE for more information.

Fiesta Navideña- 2:00 to 6:00pm Sunday Dec 14

Formerly known as “Las Posadas” at the Latino Cultural Center, the re-envisioned Fiestas Navideñas reflects a growing partnership between Texas Folklife and the LCC, working together to expand the celebration and highlight holiday traditions representing the diverse Latinx cultures of the Dallas–Fort Worth metroplex.! Click HERE for more information.

Mariachi Sol de Mexico presents Jose Hernandez’ Merry-Achi Christmas- 6:00pm Sunday Dec 14

Step into the festive atmosphere of the holidays through the music of Mariachi Sol de Mexico! The iconic mariachi band will once again make their way into Texas this holiday season to offer music lovers the most joyful and vibrant way to celebrate Christmas through authentic Mexican music. Click HERE  for more information.

Jane Austen Birthday Tea- 6:30 to 8:00pm Wednesday Dec 17

Celebrate Jane Austen's 250th birthday with us! Learn about the history of tea during the regency period and how to create your own unique tea blend. Live the life of a lady through especially curated regency activities such as embroidery, games of forfeit, and "celebrating the landscape" (drawing). Click HERE for more information.

Community Story Time & Book Gifting- 10:00 to 11:30am Wednesday Dec 17

Join us at the South Dallas Cultural Center for Community Story Time and a special book-gifting event! We’ll be reading Santa in the City, a heartwarming tale about a little girl whose belief in Christmas magic is renewed as she discovers that Santa can find her—chimney or not—with the help of her family, community, and the holiday spirit. Click HERE for more information.

Lotería- 10:00am to 12:00pm Wednesday Dec 17

Join us for a fun-filled morning of Lotería, the beloved Mexican game of chance that’s just as exciting as bingo but with vibrant images and a cultural twist! Bring your friends, bring your luck, and get ready to shout ¡Lotería! FREE & open to the public! Click HERE for more information.

World Ballet Company Presents: Nutcracker- 6:00pm Wednesday Dec 17

Celebrate the season with The Nutcracker, a heartwarming ballet that brings dreams into reality for audiences of all ages. Featuring 40 world-class dancers, over 150 sparkling hand-sewn costumes, and breathtaking hand-crafted sets, World Ballet Company’s enchanting production is the perfect way to make holiday memories together.  Click HERE for more information.

Chanukah Celebration- 6:00 to 8:00pm Thursday Dec 18

Bring your family to enjoy this special holiday event; there will be a storytime, crafts, photo wall, scavenger hunt and more. We will also have a community area highlighting local Jewish organizations and creators. Click HERE for more information. All supplies will be provided. Please note, supplies are limited.

The Art of Tea Ceremonies- 2:00 to 3:30pm Saturday Dec 19

Mariel Ma of Sunshine Studio will demonstrate and speak about traditional tea ceremonies. Sunshine Studio is dedicated to celebrating and promoting the rich traditions of guzheng music, Chinese calligraphy, Chinese makeup and the diverse facets of Chinese heritage. Click HERE for more information.

It's A Wonderful Life - Screening at The Majestic!- 7:30pm Friday Dec 19

The Texas Theatre and the Majestic theatre are again teaming up to present the grand master of holiday movies - Frank Capra's ITS A WONDERFUL LIFE (1946) at the historic Majestic theater in downtown Dallas! Click HERE for more information.

Holiday Open Mic- 8:00 to 10:00pm Friday Dec 19

If you’re a poet/spoken word artist or musician, come visit us here at the South Dallas Cultural Center for a night of Self-Expression. Sign up to our Open Mic - First Come First Serve! Click HERE for more information.

FTC Comedy presents LIVE Stand-Up Comedy- 8:00pm Friday Dec 19

Click HERE for more information.

Winter Solstice Yule Log- 11:00am to 12:30pm Saturday Dec 20

Long Nights got you down? Come craft Yule Logs just in time for the Winter Solstice! Learn about the ancient Scandinavian traditions of Yule and create a new tradition for yourself. Everyone will be given a Yule Log kit, plus tips and tricks on how to decorate. Yule be so glad you joined us!  Click HERE for more information.

Polyphonic Spree Holiday Extravaganza- 6:00pm Saturday Dec 20

This popular annual event presents an evening of high energy and festive fun with the local choral rock band The Polyphonic Spree, holiday tunes and special guests. Festive holiday attire is encouraged for this family-friendly smoke-free event. Click HERE for more information.

The Nutcracker- Friday Dec 19 to Sunday Dec 21

Step into the world of Clara and her enchanted Nutcracker as Ballet North Texas brings this timeless classic to life with breathtaking choreography, vibrant costumes, and Tchaikovsky’s unforgettable score. From the sparkling Land of Snow to the festive Kingdom of Sweets, every moment is filled with wonder and warmth. Click HERE for more information.

7th Annual Jerry Pinkney Day & Kwanzaa Celebration- 11:00am to 3:00pm Saturday Dec 27

This Kwanzaa event will celebrate the works of award-winning children's author and illustrator Jerry Pinkney. Bring the entire family and immerse yourself in African dance, music, storytelling, Kwanzaa crafts and the works of other African-American children's authors. Enjoy the knowledge, culture and warmth of the community. You won't want to miss this! Click HERE for more information!

End of the Year Pajama Party- 2:00 to 4:30pm Tuesday Dec 30

Take over the entire library for the afternoon! We will have a movie in the auditorium, games in the teen area, coloring in the children's area, a scavenger hunt and photo booth with our large Kermie. There will also be snacks by the front desk. Click HERE for more information.

Noon Year's Eve- 11:30am to 12:30pm Wednesday Dec 31

Have your little ones missed out on ringing in the new year in the past because midnight is way past their bed time? Come to the North Oak Cliff Library to ring in the "Noon Year". We will have a countdown, balloon drop, sparkling apple cider toast, and activities to bring us all luck in the New Year. Click HERE for more information.

Equitable Access

3. Equal Access


Christmas Blessing Toy Event- 7:00am to 6:00pm December 20 & 21

Inspired Vision Compassion Center is hosting their annual toy drive wherein they serve 15,000 children with toys. See FLYER if you would like to volunteer, donate, or pick up toys. NOTE: PREREGISTRATION REQUIRED!

Dallas College Student Care Network- Four Offices, One Purpose

The Student Care Network is made up of four departments at Dallas College: Student Care Coordination , Basic Needs and Community Connections , Counseling and Psychological Services , and Health Services .  These offices and work closely together as a team to support the whole student. Click HERE for more information.

MLK Fresh Produce Distribution Center- 10:00am to 1:30pm Monday to Thursday

The MLK Center is serving fresh produce to the community for FREE! Come receive a box of fresh produce, while supplies last. Note: distribution may begin earlier during extreme weather. See BILINGUAL FLYER for more information.

Mobile Food Pantry- 1:00 to 3:00pm, 3rd Wednesday of Every Month

The Mobile Community Pantry truck is headed your way with fresh fruit, vegetables, and other food items at no cost to you. For more information see BILINGUAL FLYER.

Vickery Meadow Mobile Food Truck- 9:30am 4th Friday of Every Month

The Mobile Community Pantry truck is headed your way with fresh fruit, vegetables, and other food items at no cost to you. Please bring a bag or something to carry the food in. For more information see BILINGUAL FLYER.

Brother Bills Free Grocery & Produce-

Pick up FREE groceries every 2nd and 4th Wednesday of each month, and FREE produce every 3rd Tuesday of each month. See BILINGUAL FLYER for more information.

FREE Food for Seniors-

People And Nutrition (PAN) is a Commodity Supplemental Food Program (CSFP) that provides nutritious foods at no cost to eligible participants. Those who are eligible can qualify for a box of nonperishables in addition to what they currently receive. See BILINGUAL FLYER for more information.

Wilkinson Center Food Pantry-

The Wilkinson Center Food Pantry is FREE to residents living in zip-codes 75217, 75227, & 75228. For more information click HERE.

Feed Lake Highlands-

A neighborhood‐based nonprofit that distributes supplemental groceries every Wednesday. Tip: Arrive early and bring any required ID/residency proof as requested by their current process. Click HERE for more information.

Veterans Luncheon- 10:30am to 1:00pm 1st Friday of every month

The Office of Housing & Community Empowerment invites veterans to this monthly luncheon. This luncheon occurs on the first Friday of every month. Space is limited so please RSVP. Click HERE for more information & to register.

Dallas College Food Pantries-

Hungry or concerned about being able to put food on the table? Dallas College's food pantries are here to help. The pantries are located on our seven main campuses. Supplies range from snacks and meals to diapers. Everything is free. Students can shop the pantry any time it is open. Community members can also shop the pantry during our special Drive-Thru Pantry and Community Pantry days. Click HERE for more information.

Now‑Forward: Emergency Assistance-

Now-Forward helps low-income individuals assume responsibility for their lives as they are able by providing temporary emergency assistance, medical and dental care, and services designed to help them achieve stability for the long term. Now-Forward’s approach to wellness is threefold: physical, emotional, and financial. Click HERE for more information.

City of Dallas Office of Housing & Community Empowerment: Emergency Assistance-

The City offers emergency assistance for utility bills (electric, water, gas) and rent for residents who live within the City of Dallas limits. Documents typically needed: government-issued ID, Social Security cards for all household members, lease or proof of homeownership, recent income proof, utility bill, eviction/mortgage delinquency notice. Financial services are based on the availability of funds. For assistance, you must call with to speak with an intake caseworker. Walk-ins will not be accommodated.  Intake line 9:00am to 12:00pm: 214-670-8416 Click HERE for more information.

Community Empowerment: Digital Ambassadors-  

Connected Dallas can help your organization by providing direct support to your community via their Digital Ambassadors assisting with affordable internet plans, Texas Benefits Application Assistance, device access, troubleshooting, and multilingual support. Also, by enhancing your events with digital skills and tech support. They provide registration assistance, tech help, and digital skills workshops, covering topics like Digital Skills 101, Online Safety, Excel, Google Docs, and more, ensuring attendees gain valuable knowledge. Click HERE for more information. 

Dallas County Immunization Clinics-

Dallas County Health & Human Services provides a multitude of vaccines for children, adults, and international travelers. Click HERE for more information and see BILINGUAL FLYER.

Connected Dallas Service-

Connected Dallas provides on the spot enrollment for Texas Benefits and digital skills classes. See BILINGUAL FLYER for more information.

Services for Seniors-

The Community Council of Greater Dallas and Dallas Area Agency on Aging, & Dallas County are keeping older adults active. They provide meals and transportation services for seniors. See FLYER for more information.

Comprehensive Energy Assistance Program (CEAP)-

Dallas County Health and Human Services, through the Comprehensive Energy Assistance Program, plays a pivotal role in supporting low-income residents by enhancing energy efficiency and providing essential utility assistance. Click HERE for more information and see BILINGUAL FLYER.

Welfare Assistance Program-

Dallas County Health & Human Services has a welfare assistance program to help with meeting basic needs. See BILINGAUL FLYER for more information.

Dallas County Healthy Start Program-

This program aims to improve the health & wellbeing of women, infants, and families in Dallas County by providing comprehensive prenatal, maternal, and infant care. See BILINGUAL FLYER for more information.

Texas Benefits Assistance-

The West Dallas Multi-purpose Center has an on-site Navigator to assist with applying for Texas Benefits: SNAP + TANF, CHIP, CHIP Perinatal + Medicaid, Medicare Savings Program, and Healthy Texas Women. NO APPOINTMENT NECESSARY! See BILINGUAL FLYER for more information.

Compudopt: Free Computer & Low-Cost Internet-

Compudopt’s mission is to provide technology access and education to under-resourced youth. For your chance to win a free computer from Compudopt click HERE. To learn about affordable, reliable, high-speed internet with no contracts, credit checks, or hidden fees click HERE. To learn more about Compudopt click HERE.

Civic Engagement

4. Civic Engagement


Community Clean Up at Anderson Bonner Park- 9:00 to 11:00am Saturday Dec 13

Join us on Saturday, December 13, for a community cleanup at Anderson Bonner Park and help us Keep Dallas Beautiful. This is a great chance to give back, meet neighbors, and make a real impact on a treasured green space. Click HERE for more information.

Know Your Rights Information-

Vickery Meadow Youth Development Foundation (VMYDF) is committed to empowering the Vickery Meadow community with knowledge and resources. We’ve compiled materials from our Know Your Rights workshops into an easily accessible folder, available to the public. These resources cover important legal rights, advocacy tools, and practical guidance to help individuals and families navigate key issues. Access the folder HERE.

City of Dallas Community Resources-

For the City’s bilingual community resources click HERE.

Immigrant Legal Protection Resource Guide-

This resource is intended to support organizations, legal service providers, and allied partners working to protect and defend immigrant communities. Click HERE for the resources.

Education & Economic Opportunity

5. Education & Economic Opportunity


Scrap Tire Training- 10:00am to 12:00pm Thursday Dec 18

All business owners, managers, and new agents must attend one of the required training sessions to maintain compliance with the City of Dallas Scrap Tire License Program. Click HERE for more information.

Dallas College Work Ready-

For the program preview see FLYER.

Culture of Value Month- November

The Office of Arts and Culture is excited to bring you CULTURE OF VALUE MONTH 2025! Culture of Value is a collaborative micro-grant program from the Office of Arts and Culture, Dallas Public Library, and Dallas Park and Recreation. 50 selected artists and organizations will execute one-day, one-time projects at various City of Dallas public libraries and recreation centers during the month of November 1 – 30, 2025. This program will reach at least two locations in every City Council District and will represent a wide range of art forms. Interested? Click HERE for more information.

Newcomer Youth & Young Adult Mentorship Program-

The International Rescue Committee is hosting this mentorship program. program’s mission is to empower these young individuals to achieve their academic, career, and social goals through:

  • One-on-one mentorship with a matched Success Coach
  • Regular in-person (in-home) meetings
  • Monthly group activities

See FLYER for more information.

ArtsActivate: Now Open-

The City of Dallas Office of Arts and Culture is now accepting proposals for ArtsActivate—a project-based cultural funding program supporting innovative arts and cultural projects across Dallas. Artists, collectives, nonprofits, cultural groups, and social service organizations are encouraged to apply. See BILINGUAL FLYER for more information.

Grants & Calls-

The City of Dallas Office of Arts & Culture welcomes artists and arts organizations to participate in the following competitive opportunities such as grants and calls for entries. Click HERE for more information.

Connected Futures: Laptop & Hotspot Lending Program-

The Connected Futures Program offers eligible Dallas residents the opportunity to borrow a laptop and hotspot for six months, providing the tools needed to enhance digital skills, apply for jobs, access online resources, and stay connected- all with personalized support throughout the program. See BILINGUAL FLYER for more information.

DISD New Student Registration-

All new immigrants, grades K- 12, who have never attended school in the United States, will be registered, oriented, and assessed at the Margaret and Gilbert Herrera International Welcome Center. Click HERE for more information.

Wilkinson Center Career Programs-

Wilkinson Center’s mission is to transform the lives of Dallas families by providing pathways to self-sufficiency with dignity and respect. They fulfill that mission by helping families face critical life challenges, including food insecurity, lack of education, economic instability, unemployment, and underemployment. Wilkinson Center is offering several programs to empower residents and transform lives. They are as follows: 1) Achieve Your Dreams, 2) High School Equivalency (GED), 3) Employment or Career Technical Training, 4)  Teacher Assistant, 5) Phlebotomy Technician, and 6) Forklift & Inventory Logistics All information is in English & Spanish.   

Dallas Fire-Rescue Careers-

Become the greatness you’ve always dreamt of being. We strive to provide the citizens of Dallas with the most effective and rapid emergency, fire, rescue and prevention services. Click HERE for more information.

Dallas Police Department Careers-

On behalf of the men and women of the Dallas Police Department, thank you for your interest in becoming a member of this exceptional organization! The Dallas Police Department provides police services to more than 1.3 million residents in a ci​ty occupying 3​85 square miles, and we are dedicated to recruiting, hiring, and training a highly skilled and qualified organization that reflects the diversity of the communities we serve. Our department offers a wide range of assignments and more opportunities for advancement and professional development than other agencies. Click HERE for more information and recruiting schedule.

DART Careers-

We continually seek talented individuals to fill roles in all levels and areas, from Operations to Administration. Explore great careers that make a difference to our riders and the North Texas community. Click HERE for more information.

Dallas Love Field Careers-

Employment is available through the City of Dallas, airport concessions or a number of other tenants. Click HERE for more information.

DFW Airport Careers-

DFW Airport is an employment hub for the North Texas community. The Airport supports the employment of over 228,000 people and more than 2,000 are directly employed by the Airport’s Board. From recruiting talented individuals to fueling their personal and professional growth, DFW is committed to investing in its employees and their families. Click HERE for more information.

City of Dallas Careers-

The City of Dallas is one of the largest employers in the DFW Metroplex. We offer growth opportunities and a chance to make a difference in our community. A competitive salary, five-year vested pension plan, great benefits package that includes health, vision and dental insurance, pet insurance, tuition reimbursement, qualifying childcare assistance, paid time off and more. Join our diverse workforce and help us in providing excellent service to the residents of Dallas while building a rewarding career. Click HERE for more information.

Dallas County Careers-

The Dallas County employment division provides recruitment, screening, selection, and placement services to County Offices/Departments. Whether you’re a seasoned professional, ready to apply your expertise to the next challenge, or a new member of the workforce researching career options, we invite you to explore our job opportunities. Click HERE for more information.

Dallas Water Utility Careers-

Interested in working for the City of Dallas Water Utilities? Click HERE for the listing of open positions.

Tent’s Mentorship Program for Refugees

The Tent Partnership for Refugees, a network of over 400 major companies committed to connecting refugees to work worldwide, runs a professional mentorship program for refugees in the U.S. where refugee mentees are individually paired with a mentor from a major company (e.g. Hilton, Pfizer, PayPal) with a similar professional background. The goal of Tent’s mentorship program is to help mentees better navigate the U.S. job market and advance in their careers. There is no fee to join this mentorship program, and all forcibly displaced migrants in the U.S. are eligible to participate, including asylum seekers, asylees, humanitarian parolees, refugees, TPS holders, and victims of human trafficking. Refugees who speak English or Spanish are eligible to participate.

For organizations interested in referring their refugee clients to Tent’s refugee mentorship programs, please email us at mentorship@tent.org. NGOs who email us will receive email templates, draft social media posts, and flyers (available in English and Spanish) that would make it easy for them to share information about the mentorship programs with their refugee clients. These resources contain a link to a brief registration form that refugees need to complete to sign up, and Tent uses this information to match them with a mentor based on similar professional interests.

For organizations looking to connect their refugee clients to work opportunities, Tent would also be happy to co-host any hiring events with local organizations. We’ve successfully co-hosted dozens of refugee hiring events across the country in partnership with city governments and local NGOs. While local organizations take the lead on planning the event and inviting refugee candidates, we can invite our 200+ Tent U.S. members to participate and lead an information session on best practices for recruiting refugee talent for participating recruiters. Please connect with jacqueline@tent.org and yaron@tent.org if your organization would like to explore co-hosting a hiring event with Tent.

Upwardly Global-

Upwardly Global is reaching out with some good news during this challenging time. We're pleased to share that we've recently updated and expanded our eligibility criteria making it possible to serve even more work-authorized newcomers to rebuild and restart their professional careers in the U.S. This new update means that a broader range of immigrants and refugees can now access our free, personalized career coaching and comprehensive job readiness training. 

Here are the key eligibility changes: 

  • We will now serve people who have lived in the U.S. up to 10 years (adjusted from 7 years)
  • Applicants may be based anywhere in the U.S. – no limitations on states served
  • Newcomers who have held prior U.S. work experience will also be eligible
  • We have expanded the range of eligible visa categories, please see here the full list of eligible visas

Upwardly Global is committed to continuing serving newcomers with: 

  • One-on-one career coaching tailored to each job seeker’s unique needs
  • Job-readiness training, including resume building and interview preparation
  • Access to networking events with top U.S. employers and industry-specific career services
  • Access to top-rated certifications & upskilling programs

We believe these newly expanded criteria, open more doors to serve newcomers during this challenging time for newcomer communities. If you have any questions or need further details on the updated criteria please email: abelm@upwardlyglobal.org. You can also visit our website for the latest on these and any other future updates. Also, see FLYER.  

City of Dallas Calendar & Events

Did you know that the City of Dallas has a public calendar with updated events? For a complete listing of the City’s calendar and events click HERE. Save it in your favorites for easy access!

City of Dallas Communications and Customer Service/311 (CCX)

The City of Dallas Communications & Customer Experience/311 Department's mission is to effectively engage with the diverse communities of Dallas through strategic communication, innovative outreach, and impactful marketing initiatives. Check out the CCX website for more information. 

Dallas 311: Service Request

Dallas 311 allows City of Dallas residents and visitors to request City services. Submit and track your service request on the website or by downloading the Dallas 311 mobile app. Create a free login account and view detailed service request updates online or via the mobile app.

Dallas Police Department

The Police Department is dedicated to serving the people of Dallas and strives to reduce crime and provide a safe city. The hotline: 877-373-8477.

Water Utilities

Customers with questions regarding their account may contact DWU Customer Service at 214-651-1441 between 8 a.m. and 5 p.m., Monday through Friday. For questions regarding DallasGo, customers may read FAQs at Dallas.gov/DallasGo or email their inquiries to Dallasgo@dallas.gov. Check the website for more information.

Sanitation Services

The Department of Sanitation Services is all about Keeping Our Dallas Neighborhoods Clean and Clutter Free. Check the website for more information.

Animal Services

Our vision is to lead the nation in compassionate care of animals while finding positive outcomes for all placeable pets through innovative shelter operations and community engagement. Check the website for more information. 


Planning & Development

This site is for all your zoning, permits, inspections and more. 

Code Compliance

The City of Dallas Code Compliance Department consists of three divisions: Neighborhood Code, Nuisance Abatement, and Consumer Health.  Code Compliance ensures city codes, and ordinances are maintained, so Dallas continues to be a clean and safe city. Code Compliance does this by working with neighborhoods by providing education and building partnerships with non-profits, neighborhood associations, and other City of Dallas departments.


Dallas Public Library

Limitless possibilities start with Dallas Public Library. Our mission is to strengthen communities and build equity by connecting people, inspiring curiosity and advancing lives.


Office of Arts & Culture

The City of Dallas Office of Arts and Culture (OAC) fosters support, partnerships, and opportunities for Dallas residents, visitors, artists, and arts and cultural organizations.

Boards & Commissions

The Mayor and City Council are​ very interested in you serving as a member of a City of Dallas Board or Commission. As an interested resident and community leader, you can provide invaluable service to the City of Dallas through your membership​​ and participation. Board and Commission members volunteer many hours annually sharing their time and expertise and enjoy learning more about the City through their membership.