The primary location for TIWS site is: 

• Fair Park Grand Place, 3701 Grand Ave., Dallas, TX, 75210.  

• Austin Street Center will operate the site as the City’s external partner in executing TIWS activities, providing enhanced services during TIWS.  

• On Sunday, January 5, intake hours will be: 3 p.m. to 10 p.m. 

• Starting on Monday, January 6, 2025, intake hours will be: 8 a.m. to 10 p.m. 

“As a City, we want to ensure that every resident has a safe and warm environment, especially during inclement weather. We appreciate our partners and their commitment to this mission," said Interim City Manager Kimberly Bizor Tolbert. "The coats, hats, and gloves donated by our City of Dallas team members, and residents over the holidays will be of great support to our shelter guests who will receive them," Tolbert added. 

“Austin Street Center is grateful to have the responsibility of assisting the City to coordinate this effort,” said Austin Street Center’s Chief Executive Officer, Daniel Roby. “Too often, we talk about what isn’t working – but this collaborative effort has been an effective partnership that saves lives every year." 

"As we continue to face the challenges of homelessness, it is crucial that we come together as a community to support those who are most in need," said Christine Crossley, Director of the Office of Homeless Solutions. "The opening of the Temporary Inclement Weather Shelter at Fair Park is not just a facility; it represents hope and compassion. By partnering with organizations like Austin Street Center and Fair Park, we are making strides in ensuring that everyone has access to a safe and warm place to stay. Our efforts are a step towards transforming lives and reaffirming our commitment to our community's well-being." 

In addition to the above-mentioned TIWS sites, individuals experiencing homelessness are encouraged to seek shelter at any of the City’s existing overnight shelter provider locations, which can be found here. We also recognize that while the best practice is to seek warm shelter, some individuals may refuse assistance. To help improve their chance of survival, cold weather packs will be available at recreational centers across the City and in bulk from OHS via ohsvolunteer@dallas.gov. 

For more information on how to Give Responsibly or to become a Friend of OHS and volunteer your time or services, email OHSVolunteer@dallas.gov.