City of Dallas: News Update

City of Dallas sent this bulletin at 08/12/2024 09:30 AM CDT

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Dallas Water Utilities is offering payment plans to customers with past due accounts

08/09/2024 01:36 PM CDT

(August 9, 2024) In March 2024, Dallas Water Utilities (DWU) implemented DallasGo, the new online payment platform. During the transition, water service interruptions and late fees were not applied, and customers could make payments using the new online payment platform or the other payment options available. However, starting Wednesday, September 18, 2024, customer accounts that are past due and do ...

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