May 11 update on City of Dallas’ response to contain network outage

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Communications, Outreach, and Marketing Media Advisory

FOR IMMEDIATE RELEASE:
May 11, 2023

FOR MORE INFORMATION CONTACT:
media@dallas.gov

 

May 11 update on City of Dallas’ response to contain network outage

DALLAS -- Public safety remains our highest priority. 911 has continually taken calls to dispatch Dallas Police Department (DPD) and Dallas Fire-Rescue (DFR) to protect and serve Dallas residents. More info: bit.ly/CODNetworkOutage

There is no indication data from residents, vendors or employees has been leaked.

Development Services is accepting electronic plan submissions, processing payments, and issuing permits. The next Pop-Up Permit Saturday event is 8 a.m. to 2 p.m. Saturday, May 20 at the Oak Cliff Municipal Center, 320 East Jefferson Blvd. Dallas, TX 75203.

Dallas Water Utilities (DWU) payment systems and meter reading software are back online. For questions or assistance please call (214) 651-1441 or visit the City Hall lobby 8 a.m. through 5 p.m. Monday through Friday.

The City Controller can print checks to vendors and payroll is unaffected.