New text message alerts launch for Dallas residents

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Communications, Outreach and Marketing Press Release

August 12, 2020

Communications, Outreach and Marketing

New text message alerts launch for Dallas residents

DALLAS —The City of Dallas Office of Communications, Outreach and Marketing has launched a new text message alert system that allows the community to receive news updates directly to their mobile phones.

The text alert system, which is being administered through GovDelivery, will be a way for the City to provide important information for a variety of situations including City facility closures, event cancellations and important updates regarding the City’s response to COVID-19.

To subscribe, residents can text DALLAS NEWSENG (or DALLAS NOTICIAS for Spanish speaking subscribers) to 468311. The service is free, but standard text messaging and data rates may apply.

This new system was created to make City of Dallas news more accessible to the community.  “By providing residents updates via text, the City of Dallas is helping to close the digital divide and more equitably serving as a trusted primary source of timely information in English and Spanish,” said Catherine Cuellar, City of Dallas Director of Communications.

The new text message alerts will be used for non-emergency purposes.  For emergency notifications, residents should opt into Dallas Alerts to receive notifications such as severe flooding, chemical emergencies and other potential public safety risks.