Montana State Library sent this bulletin at 05/20/2024 03:04 PM MDT
Date: 05/20/2024
Updates from the Montana Shared Catalog
The MSC is transitioning to a new Help Desk called ServiceNow. Users will need to have an Okta login to access the ticket system, but not for the Knowledge Base. For more information or to open a ticket, please visit: https://msl.mt.gov/libraries/library_services_support
Announcements
System Maintenance on May 21 at 9:00 pm
SirsiDynix will be performing system maintenance that will affect Enterprise, BCMobile, and BLUEcloud Analytics(BCA) on May 21st at 9:00 pm for approximately 2 hours.
Enterprise will remain available, but some 'My Account' functions and hold placing functionality will be unavailable until the maintenance is completed. MSC Admins will post a notice on Enterprise informing patrons about this maintenance.
MSC Office Hours on June 4th - Canceled
Due to MSC staff traveling during the first week of June, we've decided to cancel office hours on June 4th. The next scheduled office hours will be on Friday, June 21st at 10 am and 2 pm.
