December 2, 2019

Remote Viewing Information for December 6, 2019 Special Education Directors' Forum

Please read this important information about the Mediasite broadcast for the Special Education Directors’ Forum on Friday, December 6,2019.

Visit the MDE Special Education Division Mediasite streaming video site to view the teleconference. You will be directed to a registration screen. Enter the requested information and the conference passcode: 1912forum!, then click on the button to log on. The teleconference should download automatically.

To ask a question, click on the dialogue balloon icon in the Mediasite player. Include your full email address so we can respond directly to your concern.

Copies of available meeting materials can be downloaded before and during the meeting. Click on the link icon in the Mediasite player window and use the links that appear.

Common issues and resolutions are listed below; however, please understand that unexpected and previously unexperienced issues may arise during the broadcast that we may not be able to resolve. Thank you.

Common issues and resolutions

1. To get the slide image and video to take up more room on a laptop or other device, try reducing the text size.
2. Safari 7.0 and 6.1 browsers include a feature called Safari Power Saver, which is intended to disable plug-ins in order to conserve battery power. When hovering over the video window of a presentation, there should be an icon that appears which you can click on in order to allow the plug-in on that webpage. However, we have seen cases where this icon does not appear properly. If this happens, you must disable Power Saver completely in order to allow the plug-in to run. To disable the Power Saver function, enter Safari Preferences, go to the Advanced tab, and uncheck the box to "Stop plug-ins to save power". Reload the webpage containing the Mediasite presentation and it should play properly.
3. Newer versions of Microsoft Internet Explorer may require Compatibility Mode activated to view the broadcast.
4. Some Mac users have problems viewing Mediasite programs and others do not. We recommend using a PC rather than a Mac to avoid any last-minute issues.
5. To avoid audio and video problems, use a “hard-wired” Internet connection to view live broadcasts.
6. For intermittent audio and video issues, particularly with PowerPoint slides advancing, refresh your browser window and/or disconnect and reconnect to the broadcast.

Note the following requirements for viewing Mediasite broadcasts on a Windows system:

• Microsoft Windows 10, Windows Server 2008 (requires the Desktop Experience), Windows 8, Windows 7, Windows Vista.
• Microsoft Internet Explorer 7.0 or later (but see above for information on Compatibility Mode), Firefox 3.6 or later.
• Windows Media Player 9.0 or later.
• Adobe Flash for Smooth Streaming playback in Chrome; Microsoft Silverlight 5 for Smooth Streaming playback in all other browsers
• Broadband Internet connection.

Test your system and Internet connection by visiting the Sonic Foundry website before signing on.

Before the broadcast, contact Doug Gray at 651-582-8281 with your technical questions. On the day of the broadcast, email or use the Mediasite Ask a Question function through the dialogue balloon on the Mediasite player.