Request for providers to participate in telemedicine effectiveness focus groups

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Behavioral Health e-Memo

#20-46

09/08/20

Request for providers to participate in telemedicine effectiveness focus groups

Since March 19, 2020, federal and state waivers have allowed Minnesota’s Department of Human Services (DHS) to temporarily expand access to health care treatment services by allowing providers to use non-HIPAA compliant methods of telemedicine, to deliver some services via telephone, and to leverage other flexibilities to enable greater use of telemedicine to enhance access. The waivers also expanded the number of providers whose services may be covered when delivered via telemedicine or telephone.

The Behavioral Health Division (BHD) and Health Care Administration (HCA) are looking to identify partners and providers familiar with delivering telemedicine to participate in a focus group. Individual treatment providers are encouraged to participate as well as representatives from provider organizations that provide physical or behavioral health care treatment services through telemedicine or telephonic modes. The focus group will examine how telemedicine and other remote service delivery methods are able to deliver equitable, efficient, and high-quality treatment services to Minnesotans with physical and behavioral health needs. This focus group is part of a broader study to assess how telemedicine treatment services in health care, mental health, and substance use disorder settings have been used before and during the public health emergency, whether those treatment services are effective, and what barriers providers and patients face. The results of this analysis will help DHS make well-informed recommendations regarding the future of telemedicine in Minnesota and coverage under the state’s public health care programs.

If you are interested in participating in a remote, video chat focus group, please provide your contact information at the following link by September 11, 2020: https://online.snapsurveys.com/si8s3n.

For questions about the telemedicine effectiveness focus group sessions, please contact melorine.mokri@state.mn.us.


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