DOR Preparing For Potential COVID-19 Impacts

March 16, 2020

The Indiana Department of Revenue (DOR), while currently open for business, is preparing for a variety of possible COVID-19 related scenarios. We are also closely following the guidance and directions from Governor Holcomb and the Indiana State Department of Health (ISDH).

All DOR departments are reviewing their Continuity of Operations Plans and updating them to be prepared to quickly execute system, service and operations modifications as they develop.

DOR is closely monitoring the IRS on possible changes to filing and payment due dates and will be prepared to follow suit. Those decisions will be shared as soon as they are made.

DOR advises all customers to follow the ISDH and Centers for Disease Control (CDC) guidelines. Their websites contain extremely valuable information and guidance.

While visiting a DOR office in person is still an option at this time, there are several options Hoosiers have to receive service without having to leave their home:

• Call DOR at 317-232-2240, Monday through Friday, 8 a.m. to 4:30 p.m., EST.
• Email DOR by using the online form at in.gov/3392.htm.
• Visit the DOR Online Services webpage at in.gov/4331.htm.

Any changes to this guidance, modifications to normal operations or changes to tax filing and payment deadlines will be posted on DOR’s website, as well as DOR’s social media accounts.