TIME WARNER CABLE CHANGES RALEIGH TELEVISION NETWORK CHANNEL LOCATIONS

Jayne Kirkpatrick, Director, Public Affairs

Prepared by: Michael Williams, Assistant Director, Public Affairs

 

For more information: Michael Williams, Assistant Director, Public Affairs, 919-996-6777

 

October 11, 2013 

 

TIME WARNER CABLE CHANGES

RALEIGH TELEVISION NETWORK CHANNEL LOCATIONS

 

Time Warner Cable (TWC) has removed the City of Raleigh’s Raleigh Television Network (RTN) channels 10, 11, 18 and 22 from its analog channel lineup. The four channels now are available only in digital format. TWC announced the change as being necessary to make more bandwidth available for other services.

 

TWC customers who have a digital converter, QAM tuner, CableCard or digital adapter hooked to their TV will continue to see RTN services on channels 10, 11, 18 or 22.

 

TWC customers who do not have a digital converter, QAM tuner, CableCard or digital adapter will see a notice stating “Get your TV picture back” when they tune their TV to channel 10, 11, 18 or 22.

 

Customers with an analog TV no longer will receive any of the four RTN channels without additional digital equipment. TWC announced that it will provide a digital adapter for no charge through December 2014 to customers who request one. To acquire a digital adapter and continue to receive RTN channels and the other channels affected by the change, visit www.twc.com/digitaladapter, or visit a local TWC office.

 

TWC customers who have a digital TV that is capable of receiving up to digital channel 98 can retune their television to receive RTN services on digital channels 97.3 (18), 97.4 (10), 97.5 (11), and 97.6 (22). Please refer to the instructions that came with the TV for information regarding the TV’s channel capacity and directions on how to tune the TV.

 

RTN 11 programming is streamed 24 hours a day, seven days a week. Visit www.raleighnc.gov for more information.

 

Other TWC channels and services have been affected by the change. For more information call Time Warner Cable at 855-286-1736 or visit www.twc.com.  

 

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