Division of Quality Assurance (DQA) Forum for Personal Care Agencies (PCAs) and the new DHS DQA Provider Portal

Wisconsin Department of Health Services

Division of Quality Assurance: Notifications & Updates

Attn: Personal Care Agencies

Division of Quality Assurance (DQA) Forum for Personal Care Agencies (PCAs) and the new DHS DQA Provider Portal

In December 2025, the Wisconsin Department of Health (DHS) Division of Quality Assurance (DQA) launched an online system for licensure/certification, background checks, applications, renewals, and certification amendments. The new system is called the DHS DQA Provider Portal. Please join DQA staff on Monday, February 9, 2026, from 1-2 p.m. to get a provider overview for PCAs and how to navigate the system.

The forum for PCAs will include:

  • Setting up your MyWisconsin ID
  • Accessing the DHS DQA Provider Portal
  • Associating with an existing PCA
  • Preparing for the annual report renewal period

To Join:
Join Zoom Meeting
Meeting ID: 160 461 6246
Passcode: 614174

Or by Phone: 646 828 7666
Enter 160 461 6246# if asked for meeting ID

Please visit the following DHS DQA Provider Portal webpage for additional information about the DHS DQA Provider Portal.

A recording of the Forum will be posted on the Personal Care Agencies: Application and Certification Process webpage after the Forum.