Attn: All Regulated Health Care and Residential Providers
Available Now: New Licensure and Certification System for Health Care and Residential Providers
As part of the Division’s commitment to Teach, Learn and Collaborate, the Wisconsin Department of Health Services’ (DHS) Division of Quality Assurance (DQA) is excited to announce that the DHS DQA Provider Portal is available now.
The DHS DQA Provider Portal allows providers to:
- Submit an initial application.
- Submit renewal/annual-biennial reports.
- Request amendments to their license, certification, or registration.
- Pay required fees.
- Track feedback from DQA.
- Submit revisions.
- View the licensing, certification, or registration decision in the system.
- Submit construction plans.
- Submit applications for background checks required to be completed by DQA.
- Communicate with DQA staff directly through the DHS DQA Provider Portal.
The following provider types must use the Portal for licensure, certification, and registration activities:
- Assisted living facilities
- Adult day care centers
- Substance use and mental health treatment programs
- Personal care agencies.
Certain provider types must submit construction plans through the DHS DQA Provider Portal. All providers, regardless of transition phase, must use the portal to request background checks from DQA. Additional provider types will transition to the DHS DQA Provider Portal in the future. Caregiver background checks completed by entities for employees and contractors are not affected by this transition. Please continue conducting caregiver background checks for employees and contractors as normal.
Forum slides and recording available online
To learn more about our vision and to learn about key features, review materials from the DHS DQA Provider Portal Forum held on December 4, 2025.
Contact us
All questions should be sent through the DHS DQA Provider Portal Communication Center. If you need assistance with your MyWisconsin ID, visit the Division of Enterprise Technology MyWisconsin webpage for more information or call 608-471-6667. If you’re experiencing technical difficulties, please fill out the DHS DQA Provider Portal Help Request Form and someone will reach out to you.
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