CRS: Newsletter, Winter 2022

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Community Recovery Services: Newsletter, Winter 2022

In an effort to share information and stay connected, we publish a Community Recovery Services newsletter twice a year. This newsletter is published in the summer and winter. People who subscribe to the DHS Community Recovery Services provider email list will receive these newsletters when they are published. Not on our Community Recovery Services provider email list? Sign up now. You can read previous editions of this newsletter on the Community Recovery Services: Provider Resources page on the DHS website.

New DHS staff

Jennifer (Jen) Patridge is the new Community Recovery Services coordinator for the Bureau of Prevention Treatment and Recovery. She most recently served as a county supervisor for Comprehensive Community Services. She also has experience as a county supervisor for Community Support Programs and Community Recovery Services. Before working in psychosocial rehabilitation programs, she served as the deputy director for the Rock County Developmental Disabilities Board. 

Looking back at 2022

  • Number of consumers: 123
  • Number of counties: 
    • 16 approved county agencies serving 18 counties (Ashland, Buffalo, Chippewa, Clark, Dane, Eau Claire, Forest, Jefferson, Juneau, La Crosse, Oneida, Pierce, Richland, Sheboygan, Vilas, Walworth, Waukesha, and Wood)
    • 10 county agencies actively serving consumers in 12 counties (Chippewa, Dane, Eau Claire, Forest, Jefferson, Juneau, Oneida, Pierce, Vilas, Walworth, Waukesha, and Wood)

Incident reporting

Incident reporting is required for the purpose of monitoring the health, safety, and well-being of consumers. Thirteen critical incidents were reported in 2022. The critical incidents resulted from unexpected serious illness, injury, and accidents, as well as unexpected behaviors. Review the processes section of the Community Recovery Services: Provider Resources page on the DHS website for more information on the incident reporting process.

Documentation oversight

All documentation oversight reviews have been completed for 2022. Eight county agencies will participate in the documentation oversight process in the spring of 2023. These counties will receive information by email in January and February regarding the documentation oversight process.

Monitoring process

Nine county agencies completed the monitoring process in 2022. In-person consumer and provider interviews resumed earlier this year. County agencies selected for the monitoring process in 2023 will be contacted in the spring. 

Orientation training collaboration

The Behavioral Health Training Partnership at UW-Green Bay is developing a training session that will serve as part of the 20 hours of required orientation for providers new to Community Recovery Services. This 10-hour training session is expected to be piloted beginning in January, with a full roll-out anticipated by the end of 2023.

Toolkit/resource library 

Thank you to everyone who contributed to the toolkit/resource library project. The final product of this work is ready to be shared online as soon as technical issues are resolved with the Wisconsin County Human Service Association website or another host website is identified. 

DHS website improvements

The Community Recovery Services content on the DHS website will be updated in 2023. Please review and share the Community Recovery Services: Provider Trainings page on the DHS website with staff and providers.

Quarterly meetings

Looking back

Did you miss the quarterly meetings held in July and October? Watch the recordings.

Looking ahead

The quarterly meetings for 2023 will be held January 18, April 19, July 19, and October 18. Information on how to join the virtual meeting will be shared through the Community Recovery Services provider email list. Not on our Community Recovery Services provider email list? Sign up now. The quarterly meetings are recorded. Recordings are posted to the Community Recovery Services: Provider Resources page on the DHS website

January 18, 2023, quarterly meeting

The quarterly meeting scheduled for January 18, 2023, will feature a presentation focused on Wisconsin's aging population, co-occurring diagnoses, and dementia. This presentation from 9:30 a.m. to 11:30 a.m. is open to all behavioral health professionals. 

  • Eric Grosso, a DHS demographer, will share information about the aging population in Wisconsin with some county specific data to set the stage that providers will encounter more people with dementia in the coming years.
  • Dr. Art Walaszek, a professor of psychiatry at the UW-Madison School of Medicine and Public Health, will talk about the symptoms of mental illness and the signs of dementia, as well as how things differ for a person who has a mental health condition, is aging, and begins to show signs of dementia.

There is no cost to attend this webinar. Registration is not required.

How to join the Zoom webinar