|
Division of Quality Assurance: Notifications & Updates |
|
Attn: Nursing Home Providers and Hospitals
Authorization to Conduct Mandatory Facility Surveys
Due to the unusually high number of complaints and inspections, the Division of Quality Assurance (DQA) has secured the services of a private entity, Healthcare Management Solutions (HMS), to help conduct inspections in nursing homes and hospitals. Beginning September 1, 2022, HMS, as an agent of the Department of Health Services (DHS), will have unrestricted entry to facilities to conduct complaint investigations and recertification surveys, and ensure resident and patient care and services are provided, consistent with state statute, administrative code, and federal regulations.
HMS has extensive inspection experience, making them well qualified to assist in this capacity. The Centers for Medicare & Medicaid Services (CMS) has contracted with HMS to conduct federal monitoring surveys in nursing homes, hospitals, dialysis centers, and other provider types. Upon arrival to your facility, HMS staff will provide you with identification and a letter authorizing HMS to function as an agent of DHS and conduct complaint investigations and surveys. Additional information about HMS is available at HMS Healthcare and Technology Services - HMS (hcmsllc.com).
Questions
Questions regarding this information may be submitted to DHSWebmailDQA@dhs.wisconsin.gov.
|
|
|
|
