CRS: Newsletter, Summer 2022

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Community Recovery Services: Newsletter, Summer 2022

We publish a Community Recovery Services newsletter twice a year. This newsletter is published in the summer and winter. People who subscribe to the DHS CRS provider email list will receive these newsletters when they are published. Not on our CRS provider email list? Sign up now. You can read previous editions of this newsletter on the CRS: Providers webpage on the DHS website.

New state staff

We will welcome Amy Cottington to the state CRS team later this month. As the psychosocial outreach specialist, she will provide support to the CRS coordinator through quality assurance activities and monitoring of psychosocial rehabilitation services offered by CRS. 

Share your feedback on the documentation oversight process

All CRS documentation packets submitted in February 2022 have been reviewed. Please complete this survey to share your comments on the new form used. Agencies with more than 10 consumers enrolled will participate in the next documentation oversight in August 2022. 

Monitoring process underway

We began the calendar year 2021-2022 monitoring process last summer. As of April 2022, we resumed in-person consumer and provider interviews, although we may suspend in-person interviews if COVID-19 case numbers surge. To date, nine agencies have completed the monitoring process. We expect to complete this round of the monitoring process by the end of December 2022. Agencies that have completed the 2021-2022 monitoring process should complete this short survey about their experience.

Virtual orientation training coming soon

We have collaborated with the Behavioral Health Training Partnership at UW-Green Bay to offer a portion of the 20-hour required CRS orientation training. By the end of September 2022, a virtual 10-hour course will be available through the Behavioral Health Training Partnership. Interested in testing this training course before it goes live? Contact us

Final meeting of the toolkit/resource library workgroup to be held this summer

A toolkit/resource library workgroup meeting was held virtually May 26, 2022, with three counties attending: Chippewa, Juneau, and Walworth. The workgroup decided to proceed with the toolkit/resource library project. The plan right now is to place the CRS information is folder attached to the Community Support Programs toolkit on the website of the Wisconsin County Human Service Association. This folder will include a collection of CRS forms that counties can use in their day-to-day work. There will be one more toolkit/resource library workgroup meeting this summer (late July/early August) to allow for another round of county input on this project. This is expected to be the last meeting of the toolkit/resource library workgroup. 

New information on the DHS website

A CRS: Provider Training page has been published on the DHS website. It features two recorded trainings.  

  • "An Introduction: Community Recovery Services" provides an overview of CRS. 
  • "An Introduction: Community Recovery Services Periodic Progress Notes" provides an overview of CRS; a description of community living supportive services, peer support, and supported employment; an overview of progress note requirements; and examples of acceptable and unacceptable progress notes.

The CRS: Provider Resources page on the DHS website now includes a recorded presentation on the incident reporting process. The "Community Recovery Services Incident Reporting Overview" presentation was recorded last year.

Plan to attend the July 2022 and October 2022 quarterly meetings 

There are two quarterly meetings remaining in 2022. A two-part series on mental health crisis will be presented. 

July 27, 2022: 10 a.m. to 12 p.m.
Presentation: Preparing for a mental health crisis (part 1)

October 19, 2022: 10 a.m. to 12 p.m.
Presentation: Supporting consumers pre-mental health crisis and during a mental health crisis (part 2)

The presentations will focus on trauma-informed care and supportive crisis prevention, intervention, and de-escalation. Please invite community living supportive services providers, peer/parent peer support specialists, and supported employment contracted providers to these presentations.

Information on how to join the virtual quarterly meetings will be emailed at a least one week before the meetings. 

A recording of the presentation at the April 27, 2022, quarterly meeting (Trauma-Informed Care and Self-Care: It's All About Connection) is available on the CRS: Provider Resources page on the DHS website