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Updates for local agencies, community-based organizations, and providers who provide assistance to members of Wisconsin's health and nutrition public assistance programs.
FoodShare Members Can Now Review QUEST Card Activity and Check Their Account Balance Using the MyACCESS Mobile App
Since 2018, people have been able to use their MyACCESS mobile app to get detailed information about the state benefit programs they are enrolled in.
Starting on February 26, 2022, MyACCESS will offer more features for FoodShare members that allow them to:
- Check their current QUEST card balance.
- Learn more about their next deposit.
- Review their recent past activity.
Getting Started
Members can access this additional information by opening the MyACCESS app and clicking on the Wisconsin QUEST card link in the main menu.
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Current Balance Information
The current balance for FoodShare members can be found near the top of most screens within the Wisconsin QUEST card dashboard.
Next Deposit Information
When information about a FoodShare member’s next deposit is known to us, it will now display on the main screen of the Your QUEST Card Activity dashboard within MyACCESS. The amount of the deposit, and date when a member will receive it will be shown.
Reviewing Past Activity
FoodShare members can now review up to 90 days of recent activity in MyACCESS, including transactions, credits, and deposits. New search functionality will allow members to review recent activity based on stores or activity type.
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More Wisconsin QUEST Card Information
More information about the Wisconsin QUEST card can be found on the DHS website. Members can call QUEST Card Service at 877-415-5164 if they have questions about their card or activity on their account.
More MyACCESS Information
The MyACCESS mobile app is available for free from the App Store and Google Play Store. More information about the app can be found on the DHS website.
Contact Information
People who have questions or need technical assistance with the MyACCESS mobile app should call Member Services at 800-362-3002.
People who have questions about their eligibility or benefits should contact their agency.
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