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Division of Quality Assurance: Notifications & Updates |
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Attn: Nursing Homes Providers and Facilities Serving People with Developmental Disabilities
Effective August 1, 2021, all Informal Dispute Resolution (IDR) and Independent IDR will be conducted by MPRO
Beginning August 1, 2021, Informal Dispute Resolution (IDR) and Independent IDR will be conducted by MPRO. Changes include:
- Facilities may send their supporting documentation electronically to MPRO through their secure IDR portal at www.mpro.org/idr. As an alternative, supporting documentation can be mailed to MPRO Attention: IDR Department at 22670 Haggerty Road, Suite 100, Farmington Hills, MI 48335.
- The charge for desk and telephone IDR conducted by a professional reviewer has not changed. Desk review is provided at no charge to the provider; the fee for telephone review is $100.
DHS/DQA Publication: Informal Dispute Resolution for Nursing Homes and Facilities Serving People with Developmental Disabilities describes the procedure under which health care facilities may work to informally resolve differences they have with citations issued by the Division of Quality Assurance.
DHS/DQA Publication: Independent IDR for Federally Certified Nursing Homes describes the procedure under which federally certified nursing homes may dispute certain deficiencies using the Independent IDR process. Independent IDR only applies to standard and/or complaint surveys that initiate an enforcement action for which a civil money penalty (CMP) is imposed and subject to being placed in escrow.
Please do not reply directly to this email message. If you have questions about this information, email the Division of Quality Assurance.
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