Reminder: Mandatory Use of the Misconduct Incident Reporting System (MIR)

DHS Logo Original 07/11/2018

Division of Quality Assurance: Notifications & Updates

Attn: All Regulated Health Care Providers

Reminder: Mandatory Use of the Misconduct Incident Reporting System (MIR)

This notice is a reminder that the Department of Health Services (DHS), Division of Quality Assurance (DQA), Office of Caregiver Quality (OCQ), has developed an online reporting system for providers to submit allegations of caregiver misconduct that occur in DQA regulated health care facilities. The Misconduct Incident Reporting (MIR) system is a secure, web-based system for providers to submit the Misconduct Incident Report (F-62447) forms, as required by state regulations. OCQ continues to protect clients and residents by actively investigating reports of caregiver misconduct during the COVID-19 emergency.

You must use the MIR system to report allegations of caregiver misconduct unless you are unable to access the system due to technical issues. (Please note failure to register for the system is not considered a technical issue.) In that case, reports will be temporarily accepted via email at, fax, or postal mail until access has been restored, then resubmission via the system will be requested.

Providers are highly encouraged to register with the MIR system as soon as possible prior to needing to submit a report. It may take up to 3 business days for OCQ to process your registration. During this time you will not be able to access the MIR system.

To obtain access to the MIR system, complete the two step process below, which is also described in publication P-02312.

  1. Create a Wisconsin Logon Management System (WILMS) account for the facility. Each facility may only have up to two WILMS accounts for the purpose of submitting reports to the MIR system. It is suggested that you use a non-personally assigned email to create the WILMS account so that you do not have to make a new account if that person leaves.
  2. Register the WILMS account with the MIR system.

User instructions for the MIR system can be found in the publication P-02312A.

Important Note: The provider is responsible for ensuring the security of the WILMS account. The individual using each account must be a current employee of the entity or licensee. If reporting responsibilities are reassigned as a result of staff departures or other changes, the entity or licensee must provide DQA with the name of the new staff person who will be using the WILMS account to submit reports by sending an email with the name of the individual to The password created by the previous account user should also be changed by following the instructions under “Change Your Password” on the DOA WILMS main page.

A link to access the MIR system can be found on the Department’s Caregiver Misconduct Reporting and Investigating Requirements web page.

If you have questions regarding the MIR system, please contact or 608-261-4400 or toll free 866-335-2180.