Temporary Policy Around Telehealth
Clarifications for Behavioral Health and Targeted Case Management Providers
On March 24, 2020, ForwardHealth published temporary policy around telehealth policy and clarifications for behavioral health and targeted case management providers. Temporary policy changes are effective for dates on and after March 12, 2020, and for the duration of the Wisconsin public health emergency for COVID-19, including:
Wisconsin Medicaid will temporarily allow remote services that utilize interactive, real-time technology, including audio-only phone communication, for services that can be delivered with functional equivalency to the face-to-face service.
- Wisconsin Medicaid will temporarily allow mental health screenings to be conducted with telehealth according to the remote technology guidance provided in Update 2020-12.
- Wisconsin Medicaid will temporarily allow the following provider types to deliver allowable services via telehealth:
- All Comprehensive Community Services program providers
- All Community Support Program providers
- New allowable services under the temporary telehealth guidance for:
- Community Recovery Services
- Behavioral Treatment
- Targeted Case Management
This Update also announces permanent changes to telehealth policy. Permanent telehealth policy changes for dates on and after March 1, 2020:
- Individual mental health and substance abuse practitioners who are not practicing in a facility certified by the Division of Quality Assurance may be reimbursed for telehealth services.
- Individual mental health and substance abuse practitioners who are not practicing in a facility certified by the Division of Quality Assurance may be reimbursed for telehealth services.
- Distant sites (provider location) are not restricted for services listed as allowable under the Telehealth topic (#510) in the ForwardHealth Online Handbook
Please check the COVID-19 ForwardHealth Provider News and Resources web page often for the latest provider information.
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