Remote Provision of Children's Long-Term Support Waiver Program Services
As of March 13, 2020, the following Children's Long-Term Support Waiver Program services can be provided remotely:
- Community integration services
- The following counseling and therapeutic services:
- Art therapy
- Music therapy
- Other activities therapies for which the desired outcome can be accomplished via verbal and visual cueing
- Daily living skills training
- Housing counseling
- Mentoring
- Support and service coordination
- Supported employment – individual
- Training for unpaid caregivers
“Remotely” means provision by telephone or an alternate electronic or virtual method. Remote provision of these services must be done in real-time, or live, with the exception of support and service coordination. Support and service coordination may be provided remotely either live or by the exchange of telephone or electronic messages.
Remote service provision is a measure to ensure that participants and families get the supports they need during the pandemic. This measure will be reassessed at the conclusion of the crisis. County waiver agencies (CWAs) and service providers will need to work with families to affirm their acceptance of remote service during this health pandemic. The CWA must document remote service provision in the participant’s case note.
The rates and billing process for remote service provision remain the same.
Directions from the Wisconsin Department of Health Services on the allowance of any face-to-face waiver services during this time will be communicated in future emails.
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