March 20, 2020, BOALTC Memo re: COVID-19, Visitation and Long-Term Care Communities

DHS Logo Original 07/11/2018

Division of Quality Assurance: Notifications & Updates

Attn: Nursing Home and Assisted Living Providers

March 20, 2020, BOALTC Memo re: COVID-19, Visitation and Long-Term Care Communities

On March 20, 2020, the Board on Aging and Long-Term Care (BOALTC) issued a memo on COVID-19, Visitation and Long-Term Care Communities which provides important guidance for nursing homes and assisted living facilities.

In order to try to stop or slow the spread of COVID-19 the BOALTC is urging the full cooperation of all residents of long-term care settings, their families and friends. People who live in our nursing homes, assisted living communities and the staff and caregivers are at highest risk. When a COVID-19 case occurs in a long-term care setting, the potential for rapid spread can be extremely high and life-threatening.

Given the public health emergency, we are asking for the following, effective immediately:

  • Please do not visit anyone face to face, either in a long-term care setting or outside in the community.
  • If you are a resident, please stay where you are. When you go into the community you run the risk of bringing COVID-19 back into your long-term care home with you, potentially infecting other vulnerable residents and staff.

Residents still have the right to access the Ombudsman Program with the Board on Aging and Long Term Care. Do not hesitate to contact them with questions or concerns.

The BOALTC can be reached by phone at 1-800-815-0015, via e-mail at BOALTC@wisconsin.gov or online at http://longtermcare.wi.gov/.