Mandatory Use of the Misconduct Incident Reporting System (MIR) Beginning April 1, 2020

DHS Logo Original 07/11/2018

Division of Quality Assurance: Assisted Living

Attn: Assisted Living Providers

Mandatory Use of the Misconduct Incident Reporting System (MIR)
Beginning April 1, 2020

This notice is a reminder that the Department of Health Services (DHS), Division of Quality Assurance (DQA), Office of Caregiver Quality (OCQ), has developed a new online reporting system for providers to submit allegations of caregiver misconduct that occur in DQA regulated health care facilities. The Misconduct Incident Reporting (MIR) system is a secure, web-based system for providers to submit the Misconduct Incident Report (F-62447) forms as required by state regulations.

Use of the MIR system to submit allegations of misconduct will be required for allegations of misconduct that are discovered on or after Wednesday April 1, 2020 for all DQA-regulated Community Based Residential Facility providers.

Adult Family Homes and RCACs will be required to use the system for allegations that occur on or after Friday May 1, 2020.

You must use the system after the above dates unless you are unable to access the system due to technical issues. In that case, reports will be accepted via email at, fax, or postal mail. Providers are highly encouraged to register with the MIR system as soon as possible before April 1, 2020. It may take up to 3 business days for OCQ to process your registration. During this time you will not be able to access the MIR system.

To obtain access to the MIR system, please refer to publication P-02312. To use the MIR system, providers will need to complete 2 steps:

  1. Create a Wisconsin Logon Management System (WILMS) account for the facility. Each facility may only have up to two WILMS accounts for the purpose of submitting reports to the MIR system. It is suggested that you use a non-personally assigned email to create the WILMS account so that you do not have to make a new account if that person leaves.
  2. Register the WILMS account with the MIR system.

User instructions for the MIR system can be found in the publication P-02312A.

Important Note: The provider is responsible for ensuring the security of the WILMS account. The individual using each account must be a current employee of the entity or licensee. If reporting responsibilities are reassigned as a result of staff departures or other changes, the entity or licensee must provide DQA with the name of the new staff person who will be using the WILMS account to submit reports by sending an email with the name of the individual to The password created by the previous account user should also be changed by following the instructions under “Change Your Password” on the DOA WILMS main page.

A link to access the MIR system can be found on the Department’s Caregiver Misconduct Reporting and Investigating Requirements web page.

If you have questions regarding the MIR system, please contact or 608-261-4400 or toll free 866-335-2180.