MyACCESS Instructional Videos Available

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ForwardHealth Community Partners

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Updates for local agencies, community-based organizations, and providers who provide assistance to members of Wisconsin's health and nutrition public assistance programs.

MyACCESS Instructional Videos Available

In an effort to provide additional support for the MyACCESS mobile app, the Wisconsin Department of Health Services (DHS) has published three instructional videos on the following topics:

The videos are 2–3 minutes long and are intended to provide a quick, step-by-step tutorial.

The videos are available on the DHS YouTube channel as well as on the new MyACCESS Support webpage. Partners are encouraged to use the videos as a resource with the applicants and members they work with and to share via their websites and social media.


MyACCESS is a free mobile app that helps people manage their benefits from their smartphone. With the MyACCESS mobile app, people are able to:

  • See a high-level overview of the programs they are enrolled in.
  • Receive reminders of actions they need to take or proof they need to submit.
  • Take photos of and submit proof.
  • Check the real-time status of submitted documents.

The app can be downloaded from the App Store or Google Play