FYI / Informal Dispute Resolution (IDR) and Independent IDR

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Division of Quality Assurance: Notifications & Updates

ATTN:  All  Nursing Home Providers, Facilities Serving People With Developmental Disabilities, Home Health Agencies

FYI / Informal Dispute Resolution (IDR) and Independent IDR 

Effective August 1, 2017, all Informal Dispute Resolution (IDR) and Independent IDR will be conducted by MAXIMUS Federal.  The charge for desk and telephone IDR conducted by a professional reviewer has not changed.  Desk review is provided at no charge to the provider; the fee for telephone review is $100. 

Additional information including how to submit your request for IDR/Independent IDR is contained in the following DQA Publications available on the Department of Health Services Publication Library website at: https://www.dhs.wisconsin.gov/publications/index.htm:

  • Informal Dispute Resolution for Nursing Homes and Facilities Serving People With Developmental Disabilities (FDD) P-01856
  • Independent Informal Dispute Resolution for Federally Nursing Homes P-01855
  • Informal Dispute Resolution for Medicare-Certified Home Health Agencies P-01857