Press Release
For Immediate Release
Contact Information Cynthia Santana Phone: 206-256-5219 Email: cynthia.santana@seattle.gov
Seattle Office of Labor Standards Reaches Settlement with Dlivrd LLC for Alleged Violations of App-Based Worker Ordinances
Investigation Supports Seattle FIFA World Cup 26TM Strategic Compliance Campaign
Seattle, WA (May 18, 2026) - The Office of Labor Standards (OLS) investigated Dlivrd LLC, dlivrd Technologies Incorporated for alleged violations of the App-Based Worker Minimum Payment and App-Based Worker Paid Sick and Safe Time (PSST) Ordinances. The network company settled the allegations and agreed to pay a total of $214,499.11 to 253 affected workers and $74,437.09 to the City of Seattle.
Dlivrd is a network company whose Seattle operations connected businesses with drivers to complete food deliveries and have thousands of app-based workers worldwide.
For the time period from May 1, 2023, to February 13, 2026, OLS alleged Dlivrd failed to provide:
- Seattle minimum payment for Seattle offers up-front offer information, electronic receipts, weekly statements, and written notice of rights under the App-Based Worker Minimum Payment Ordinance
- PSST to its workers, written notice of rights, written notice of the company’s PSST policy, and notification of PSST balance under the App-Based Worker PSST Ordinance.
“This settlement underscores OLS’s commitment to safeguarding worker rights and is central to OLS’s strategic compliance campaign "Protecting Worker Rights is Our Goal” to protect workers and support businesses during the Seattle FIFA World Cup 26TM activities. From June 11th through July 19th, Seattle will host one of the largest global sporting events in 2026 with an unprecedented visitor activity and workforce demand leading up to and during the tournament in June and July. App-based delivery platforms are one of the priority industries where OLS expects to see rapid expansion and high turnover during the tournament period,” said OLS Director Steven Marchese. “We are working to ensure app-based companies and other industries directly impacted by the games are following Seattle’s Labor Standards in the days leading up to, during and after to prevent violations of workers’ rights.”
“This settlement is a clear victory for gig workers, affirming that our hard-won protections must be respected, and a reminder that we must act to hold corporations accountable. It could not come at a better time: the upcoming FIFA World Cup™ is anticipated to bring almost a million people to Seattle. This will place unprecedented pressure on app workers, as app usage skyrockets in June and July – and we must sharpen our focus on preventing abuses and responding to apps that violate worker protections,” said Co-Organizing Director, Working Washington/Fair Work Center Sarah Stockholm. “Working Washington/Fair Work Center will continue empowering workers to exercise their rights and organize for the good jobs they deserve through our know-your-rights workshops, organizing committees, and working with our partners at OLS to strengthen and enforce worker protections.”
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Help for app-based workers, independent contractors, and the public: to ask a question, file a complaint, or provide information, call 206-256-5297, email workers.laborstandards@seattle.gov, or click here to fill out an online request form.
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Help for network companies: for free and private assistance for compliance with Seattle’s labor standards, call 206-256-5297, email business.laborstandards@seattle.gov or click here to fill out an online request form.
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