Connect with other RainWise Contractors on Slack
We have set up a Slack workspace as a forum for contractors to connect. We've heard from contractors that folks want a way to connect with each other, share ideas, coordinate supply orders, and learn from each other. We've started a few channels with topics like materials sourcing, but you'll be able to start your own, or start a small group chat within the larger group. To join, click the invitation link below. |
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This is completely optional, and will not be an official mode of program communication: program staff will support as needed, but this is meant as a casual space for contractors. If you have a program question or a time-sensitive need, email us at rainwise@seattle.gov. Official program communication will continue to come through newsletters and emails. Please treat this space as a friendly, constructive billboard: don't share personal client information, and stay kind.
Use the links below to verify your contractor profile is up to date.
We want to make sure that when RainWise customers look for a contractor, whether through contractor matchmaking or the "find a contractor" web page, they are getting accurate information. To that end, please review your contractor profile on the RainWise "Find a Contractor" page. Use the buttons below to either email us to verify that everything is correct, or use the link to the form to make changes.
Want to double check that your profile contains everything you want? Use the filters on the lefthand side the way customers do and make sure your business shows in the results.
Please note that verifying or updating your profile will be required to stay on the contractor matchmaking list, starting in January.
Help us help you: complete a brief 4-question survey
We also want to make sure that we're doing what we can to support our contractors in being successful! We want to increase installations in the new year, and want to hear from you about what we can do to enable your success. Please complete the brief survey linked below.
Website Updates
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Contractor Resources Page
We've reorganized the Contractor Resources web page - we hope the new layout will make it easier to find what you're looking for. Click the + next to each topic to open the list of related links.
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Contractor Form: Onboarding & Profile Updates
We've upgraded our onboarding packet from a stack of PDFs to a Microsoft Form. The same form allows you, our current contractors to update your profile at any time throughout the year.
Eligibility Map Pop-up
In an effort to give customers more realistic expectations, we've changed the language in the pop-up window on the eligibility map. Previously, a customer in a RainWise basin got a message that said "Congratulations! You're eligible for RainWise!". We've revised the language that they are in a RainWise area, and will need to check additional factors to confirm their eligibility, pointing them first to program staff for a review or consultation to confirm their parcel eligibility.
Online Training Course on Pause until January
We have temporarily taken the online contractor training modules off the website as we make a few updates and edits: we plan to have this back online in January, and will notify you, along with anyone who has started the modules.
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Happy Holidays! |
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