Seattle Municipal Court (SMC) is currently transitioning to a new case management system, C-Track & cFive, which replaces a legacy system (MCIS) that has served the court, our exchange partners, and the public for over 30 years. We anticipate system launch on March 5, 2024, and will deliver formal communication upon successful launch of the system.
As a reminder…
MCIS and Online Services will be unavailable during the Cutover Period
The legacy system, MCIS, and online services will not be available as the technical team prepares C-Track, cFive, and data exchanges for deployment. The court will implement manual business continuity plans to continue with essential business activities during this cutover period. We anticipate all online services will resume by March 5, 2024. We appreciate our partners and the community for their patience and understanding during this transition period.
Reduced Operations to Support Staff Transition to C-Track & cFive
Following system launch the Court has planned the following operational adjustments and will gradually increase back to full operations in two weeks. This strategic decision allows staff the space to become comfortable in the system. We appreciate our partners and the community for their patience as our staff adjust to new ways of working.
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Service Areas
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Cutover Period
(February 29th at 5pm to March 5th)
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Post Go Live
(anticipated March 5th through March 15th)
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Front Counter – Cashiers
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Only in-person payments will be accepted through a modified process of hand receipts and deferred entry into the system when available.
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Normal operations.
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Public Services/Phone Center
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Inquiries will be addressed with deferred follow-up when the system is available.
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Normal operations.
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Infractions & Interpreter Services
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Limited hearings.
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Week of March 5: Normal operations, at reduced capacity (25%).
Week of March 11: Normal operations, at reduced capacity (50%).
Week of March 18: Normal operations, at full capacity (100%).
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Clerk’s Office & Interpreter Services – Criminal and Infraction courtrooms
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Limited hearings.
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Week of March 5: Normal operations, at reduced capacity (50%).
Week of March 11: Normal operations, at reduced capacity (75%).
Week of March 18: Normal operations, at full capacity (100%).
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Probation & Pre-Trial Services
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Limited appointments. Pause to PR and Indigent Screenings.
Community Resource Center (CRC) will maintain normal operations.
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Week of March 4 & Week of March 11: Limited appointments. Resume PR or Indigent Screenings. CRC will maintain normal operations.
Week of March 18: Normal operations.
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If you have questions…
If you have questions about the MCIS 2.0 Replacement Project, please contact melaine.sarreal@seattle.gov.
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