Jan. 25, 2021

ALERT: You started to register for a COVID-19 vaccine appointment but may not have an appointment booked

The registration system overloaded Monday morning, causing many people to not be able to save their appointments. We apologize for the confusion and frustration this has caused. We are working with our registration site vendor to resolve the issue.

Good evening, 

You are receiving this email because our records show you attempted to register for an appointment at our community COVID-19 vaccine clinic in Bremerton. 

We experienced overwhelming demand after opening registration for our COVID-19 clinic on Monday morning and the registration system became overloaded. This caused many users to not be able to save their appointments. 

If you did not receive a confirmation email from noreply@timetap.com, you most likely do not have an appointment booked. The confirmation email looks like this: 

If you did not receive a confirmation email, you can double-check your appointment status by logging into Timetap. 

• Go to kphd.timetap.com
• Use the "Login" button in the top-right corner of the screen and enter your email and password
• If you did not create a password, you can use the "Forgot Password?" button to create or reset a password
• Once you are logged into Timetap, click on the “View Appointments” button
• If no appointment is listed, you do not have a vaccination appointment booked for our clinic

Please do not come to the vaccination site without an appointment. Confirmed appointments are required for vaccination. No walk-ins without appointments will be admitted to the clinic.

We will make additional appointments available as vaccine supplies allow. Please sign up to receive notifications. 

We apologize for the confusion and frustration this registration issue has caused. We appreciate your patience and understanding as we work to improve this system to serve you better. 

Thank you, 

COVID-19 Vaccine Team 

Kitsap Public Health District