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Today, the new and improved ORCA system launched for hundreds of thousands of transit customers across the Puget Sound region with access to a new myORCA.com website, myORCA smartphone app, and real-time value loading for ORCA cards.
Normal fare collection resumes today for all regional transit agencies who accept ORCA cards. All current ORCA cards, including youth, senior, ORCA LIFT, and reduced fare cards work with the new system. ORCA customers do not need to get a new card.
The transition to the new ORCA system will continue as crews replace over 6,000 card readers and vending machines across the region over the next few months.
New ORCA features
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New ORCA website. myORCA.com features real-time card loading, mobile phone accessibility, more payment options, and the ability to manage multiple cards. This new site replaces the current ORCAcard.com site.
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Smartphone app. Customers can use the myORCA app to manage their account from any location 24/7 with the same functionality available on the new website. The app is available on Apple’s app store and the Google Play store.
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Business account website. myORCA.com replaces orcacard.biz as the place where employers manage their ORCA programs.
Single-ride and pass prices remain the same. Reduced fare programs will also still be available. Visit myORCA.com to learn more.
We appreciate customers’ patience as we continue to roll out the new ORCA system.
Visit the Metro Matters blog for more details.
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