Metro Transit Alert - King County Metro service reductions continue this week, check your trip before traveling

King County Metro continues to recover from recent winter storms and reduced workforce availability. We will operate more than 90% of our scheduled service, however an increased number of trips will be canceled through Jan. 21.  

While some specific trips of a route will be canceled, most of our 160 bus routes will operate. The exceptions are that routes 162, 177, 304, 320, and 330 will not run-on weekdays, and route 125 will not run-on Saturdays.  

Before traveling, Metro wants you to make sure you know whether your trip is operating or canceled.  

For real-time updates that show whether a bus trip is operating, when it’s due to depart, or if it’s been canceled: 

• Use Text for Departures. Text your bus stop number to 62550 (Tip: Save 62550 in your phone in advance.)
• Go to “Next departures” on the Puget Sound Trip Planner webpage or the Puget Sound Trip Planner App.
• OneBusAway, TransitApp and other third-party apps: our tools feed trip information to third-party apps. 

Planning in advance: 

• Visit “Service Advisories” for information about your route. 
• Sign up for “Transit Alerts” for route-specific and system-wide updates by email or text. 
• Follow @kcmetrobus on Twitter to see the latest service information. 
• Metro’s customer service call center at 206-553-3000 is open weekdays from 6 a.m. to 8 p.m. for assistance with trip planning and general information, and from 8 a.m. to 5 p.m. for ORCA support and customer comments. 

Whether you are taking an earlier or later bus than usual, or are making an alternative travel plan, we apologize for the inconvenience and greatly appreciate your patience as our fleet is repaired and our workforce stabilizes.

Travel safely and thank you for riding.