Transit Alert – Visit Metro’s website for information about service reductions and other transit responses to the COVID-19 pandemic

King County, Washington sent this bulletin at 04/01/2020 04:54 AM PDT

Metro continues schedule reductions and is providing added measures to support social distancing in an effort to keep riders and employees safe while providing essential services.

Transit is operating during the COVID-19 emergency with no payment of fare required.  There is no need to tap your ORCA card or to pay at the farebox.

Watch for updates. Conditions are subject to change.

‘Reduced Schedule’ operation
Metro’s temporary Reduced Schedule operation is designed to maintain a sustainable transit system, able to keep our region moving until full service can be restored. Some routes are not affected, a few routes are completely canceled, and most routes have some trips that are canceled.

Routes with no changes
Routes 11, 22, 60, 71, 73, 105, 118, 119, 128, 131, 154, 164, 166, 204, 224, 309, 348, ST 554, 901, 903, 906, 908, 914, 915, 916, 917, 930, the RapidRide A Line, 628 - Snoqualmie Community Shuttle and 631 - Burien Community Shuttle have no changes.

Routes & services that are completely canceled
While many routes have some individual trips canceled, the routes and services listed below are canceled until further notice.   

  • Metro routes 9, 29, 37*, 47, 78, 125, 200, 208, 237, 308, 330, 630 - Mercer Island Community Shuttle, DART Route 910 & Everett Boeing Route 952
  • Black Diamond/Enumclaw Community Ride, Shoreline/Lake Forest Park Community Ride, Normandy Park Community Ride, Sammamish Community Ride, Juanita Community Ride
    & new Bothell/Woodinville Community Ride
  • Sound Transit Express Bus Route 541
  • The South Lake Union Streetcar
  • The Seattle Center Monorail
  • Via to Transit

*Nearly all trips on Route 37 are canceled, with the exception of one late afternoon trip leaving downtown  Seattle from Second Avenue and Bell Street at 5:52 PM.     

For most of the routes that are canceled, there Is some alternate service.

Find specific canceled trips
To identify whether a specific trip is operating or canceled, the following tools are available:

Watch for updates, as conditions are subject to change.

Bus riding guidelines
Metro continues to promote and support riders’ ability to maintain distance from other riders.

Safety straps have been installed to provide separation on buses and other transit vehicles.  Informational signs and decals are also posted. 

If you are able to, please board and exit buses via rear doors. 

Riders who need to, are welcome to use the front door.

When using the front door on vehicles with only one door, or because you need to in order to be safe, please observe distancing practices in and around the driver’s and ADA areas.

Other Metro services
Metro’s Customer Information phone line at 206-553-3000 is available during its regular weekday hours of 6:00 AM-8:00 PM for trip planning and general information, and from 8:00 AM-5:00 PM for ORCA transactions and submitting comments.

Metro’s walk-in fare media sales and lost-and-found offices in Pioneer Square are currently closed.

ORCA queries and transactions, submitting comments and reporting lost items can all be done on Metro’s website, or you are welcome to call the number above during regular operating hours for assistance.

Additional Information

Thank you for riding and for using Metro’s services. Be safe.