Need your help with dual-enrolled accounts

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Dual enrollment guidance for employees

On November 8, we mailed a reminder letter to employees that explains the steps they need to take to resolve the dual enrollment on their accounts (if they haven’t already done so).

We are closely monitoring our data, and while we have seen some decline in dual-enrolled accounts, we need your help to encourage and guide your employees to resolve their dual enrollment. The deadline to take action is the end of open enrollment, November 22.

As a reminder, dual enrolled employees must take action during open enrollment to choose either the PEBB Program or SEBB Program for their medical, dental, and/or vision benefits for themselves and their covered dependents.

If the employee does not make changes to resolve the dual enrollment by November 22, the SEBB Program will enroll or disenroll them and/or their dependents by December 15, 2021 per WAC 182-31-070. See the dual enrollment default matrix for details.

What you can do to help

  • Check the Statewide Dual Enrollment by District report in SMA and contact your affected employees directly to advise them on how to make changes timely.
  • If you have not done so already, please share the November 1 message with your employees by copying and pasting it into your regular means of communication.
  • Share this dual enrollment FAQ and dual enrollment default matrix with your employees and remind them how their accounts will change if they don’t make changes by the end of open enrollment.
  • Some of your employees may have received the dual enrollment reminder letter and already taken action, and may now have a pending termination or enrollment that will resolve their dual enrollment issue. Please inform them that if the pending termination or enrollment resolves their dual enrollment issue, they do not need to take further action as described in their reminder letter.



Contact us through FUZE secure email or at 1-800-700-1555.