SEBB My Account and open enrollment updates

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We have several updates we want to make sure you’re aware of:

SEBB Facebook Live event rescheduled

School employees will have an opportunity to ask questions of Dave Iseminger, the director of HCA’s Employees and Retirees Benefits Division, about SEBB’s open enrollment at an upcoming Facebook Live event on November 15 from 4 to 5 p.m. See details on SEBB’s open enrollment webpage. (This was originally scheduled for November 1.)

SEBB My Account issues resolved

We have resolved several issues recently reported in SEBB My Account for the 2022 open enrollment:

Issue 1: Employees working for cross-county school districts were able to make plan elections in SEBB My Account, but weren’t seeing all plans available to them. This issue was resolved October 25.

Issue 2: For subscribers who elected to decline employee-paid long-term disability (LTD) insurance for 2022, SEBB My Account showed the election incorrectly as “supplemental LTD coverage not enrolled” on the Summary of Coverage Elections page. The subscriber’s LTD election was stored correctly in SEBB My Account. The issue was resolved October 28.

Issue 3: Subscribers who made initial LTD enrollment elections for 2022, and then changed their elections, had difficulty saving their changes. This largely affected subscribers who live outside of Washington state. This issue was resolved November 4; all subscribers can now process their changes.

Issue 4: The newly released Dual Enrollment by SEBB Org report, showing employees with dual enrollment in both the SEBB and PEBB Programs, also included PEBB retiree and PEBB and SEBB Continuation Coverage subscribers. These populations should not have been included in the report and were removed November 4. This report is available on demand and will update as members resolve their dual enrollment throughout open enrollment.

Please encourage your employees to confirm their elections in SEBB My Account throughout open enrollment to make sure they were completed. Toward the end of open enrollment, we will also ask you to remind your employees to recheck their open enrollment elections in SEBB My Account before the November 22 deadline. 

Confusion about SEBB’s LTD insurance and the state’s new long-term care benefit

As you’re aware, the SEBB Program will automatically enroll eligible employees in SEBB’s employee-paid long-term disability (LTD) insurance at 60-percent coverage of the employee’s predisability earnings, effective January 1, 2022. However, employees have the option to actively elect the 50-percent coverage option or decline employee-paid LTD coverage altogether.

SEBB’s LTD insurance replaces a portion of income lost due to accident, illness, or pregnancy. Subscribers can reduce or decline this coverage at any time. This is different than the state’s new long-term care benefit, called the WA Cares Fund, which is a statewide benefit and not administered by the HCA. The WA Cares Fund pays for the cost of caregiving for you when you need assistance with activities of daily living, at whatever age you may need assistance, including long after retirement.

In addition to the GovDelivery emails sent to you on October 8 and October 29, we have created several resources under Benefits changes on SEBB’s open enrollment webpage to help you and your employees learn more about both benefits. If you have questions not addressed in these resources, please send us an email through FUZE.