SEBB My Account Update

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To enhance communication and awareness, we are providing GovDelivery notifications to alert Benefits Administrators (BAs) on the details of updates to SEBB My Account (SMA). We believe these notifications will provide better awareness of the developmental efforts to improve SMA and perhaps allow BAs to prioritize issues based on a more up-to-date knowledge of the issues being addressed within the program.

See below for details on the latest update to SMA implemented Wednesday, 2/3/21:

  • Recent updates in SEBB My Account to the tobacco premium surcharges resulted in incorrectly displaying a surcharge for subscribers who have attested “no” to the tobacco surcharge. There are no impacts to billing. We have now resolved this issue, and the current tobacco premium surcharge is displayed correctly.