SEBB Update: March 31

Washington State Health Care Authority sent this bulletin at 03/31/2020 02:57 PM PDT

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In this newsletter

Hot topics
SEBB My Account adjustments
In case you missed it
Important dates
Quick links
Contact us

Hot topics

HCA will accept appeal forms without the employer sections completed

Starting today, HCA will temporarily accept the SEBB Employee Request for Review/Notice of Appeal form without the employer sections completed. Due to the recent COVID-19 directives, some employers have not been available to sign off on the employer decision portion (Sections 4 through 6) of the appeal form. If you are still available, please encourage your employees to follow the current process to get the employer sign off on their appeals whenever possible.

We will post this information to our appeals webpage soon, and encourage you to share this information with your employees as appropriate

Farewell SEBB Update

Today is the last regular installment of SEBB Update. Thank you for your patience and support with the launch of the SEBB Program and the work that continues. We hope these SEBB Updates have been helpful. Going forward, our Outreach and Training team will send out important information via GovDelivery on an as-needed basis.

SEBB My Account adjustments

Here are our most recent updates to SEBB My Account:

Subscribers who were previously terminated and claimed again, were temporarily unable to make newly eligible elections. To fix this, we removed the checkbox for ‘Also terminate employment.’ Moving forward, terminating benefits will release the subscriber from the SEBB organization so that they are able to be claimed again, either by a new SEBB organization or the previous organization with a return to eligibility.

In case you missed it

Here are some updates and other emails you may have missed. See all past SEBB Updates.

Important dates

April 3 – 10 to 11 a.m. Webinar on termination and loss of eligibility Register for the termination and loss of eligibility webinar

April 17 – 10 to 11 a.m. Webinar on understanding eligibility for SEBB benefits Register for the eligibility for SEBB benefits webinar

Quick links

Contact us

Learn more on the SEBB Program benefits administrators’ webpage, or contact the Outreach and Training unit through FUZE (secure email) or 1-800-700-1555. This number is dedicated for, and should be used only by, benefits administrators. Do not share.

About the Health Care Authority (HCA)

The Washington State Health Care Authority (HCA) is committed to whole-person care, integrating physical health and behavioral health services for better results and healthier residents.

HCA purchases health care for more than 2.5 million Washington residents through Apple Health (Medicaid), the Public Employees Benefits Board (PEBB) Program, the School Employees Benefits Board (SEBB) Program, and the COFA Islander Health Care Program. As the largest health care purchaser in the state, we lead the effort to transform health care, helping ensure Washington residents have access to better health and better care at a lower cost.

Please do not reply directly to this message. For more information, visit the HCA website, where you'll also find contact information.

Disclosure notice

All messages we send via GovDelivery are subject to public disclosure, as are the names and email addresses of those who sign up for email notifications.

Nondiscrimination

The Washington State Health Care Authority (HCA) complies with all applicable federal and Washington state civil rights laws and is committed to providing equal access to our services. Visit HCA’s website to view complete nondiscrimination statements.