Apple Health providers: updated contact us web form (effective July 16, 2018)

Washington State Health Care Authority sent this bulletin at 07/10/2018 12:23 PM PDT

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Updated contact us web form available July 16

On Monday, July 16, the Health Care Authority (HCA) will implement a new and improved contact us web form for provider inquiries. The form will align with HCA brand standards and include some minor changes.

What has changed?

Changes includes:

An updated design matching the look of the website.
A few reworded topics.
Links to helpful resources (Login/Security and Claim Inquiry).
Additional required fields marked with a red asterisk.
Authorization confirmation. (To complete your request, you will need to check a box at the bottom of the web form that confirms you are authorized to submit the information. Once the box is checked, the submit button becomes available.)

About the Health Care Authority (HCA)

The Washington State Health Care Authority purchases health care for more than 2 million Washington residents through Apple Health (Medicaid), the Public Employees Benefits Board (PEBB) Program, and, beginning in 2020, the School Employees Benefits Board (SEBB) Program. As the largest health care purchaser in the state, we lead the effort to transform health care, helping ensure Washington residents have access to better health and better care at a lower cost.

Please do not reply directly to this message. For more information, visit the HCA website, where you'll also find contact information.

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Nondiscrimination

The Washington State Health Care Authority (HCA) complies with all applicable federal and Washington state civil rights laws and is committed to providing equal access to our services. Visit HCA’s website to view complete nondiscrimination statements.