OFM Service Alert - Reports stuck in pending now being processed

Office of the Governor / Office of Financial Management sent this bulletin at 01/12/2026 08:27 AM PST

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages.

Service Restored

Scheduled reports from Report Portal, BI Launchpad (WebI), and Washington Workforce Analytics (WWA) were stuck in a pending status. The issue has been fixed.

Please do not reschedule reports that are pending. Only reschedule reports with a failed status. Reports in a pending status are currently being processed in the order they were received.

Additional information:

Issue identified on 1/12/26 at 6:26 am (INC0175285)
Service restored on 1/12/26 at 8:09 am
The reason for outage was due to a service that was not responding and needed to be restarted.
This communication was sent to the OFM GovDelivery ER and HRMS Communications topics

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