OFM Service Alert - Accessing ER from SAW - Down

Office of the Governor / Office of Financial Management sent this bulletin at 10/16/2025 11:55 AM PDT
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Users who access Report Portal or BI Launchpad (WebI) from Secure Access Washington (SAW) are receiving an error.

Who is impacted?

SAW users.

How does this impact customers?

SAW is unavailable until the issue is fixed.

When did the incident start?

Thursday, October 16, 2025 at 9:28 a.m.

Technical Notes:

WaTech is investigating the issue. OFM will communicate with users once the issue is fixed.  Ref:INC0169262

This communication was sent to:

OFM GovDelivery ER and HRMS Communications topics

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100