OFM Service Alert – HRMS Payroll Extended Processing Period 10/2025

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

OFM is experiencing longer payroll processing times for Day 4, period 10/2025. Due to the extended processing, users will be locked out of the HRMS system until further notice. OFM will inform agencies when the system is available.

Delayed payroll times also impact HRMS professional users accessing MyPortal.

Who is impacted?

All HR, Payroll Offices, and professional users of MyPortal

How does this impact customers?

At this time, professional users should delay logging onto HRMS and MyPortal until the systems are available.

When did the incident start?

Wednesday, May 21, 2025 at 6 a.m.

This communication was sent to:

HRMS GovDelivery, HRMS Technical Contacts, MyPortal

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100