OFM Service News - HRMS - Restored

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

HRMS had a large long running job this morning causing slowness and/or an ABAP Runtime Error.  If you were impacted by this issue, service has been restored and please try again.

Who is impacted?

HRMS users.

How does this impact customers?

Some users were impacted causing a work stoppage.

When did the incident start?

Wednesday, January 22, 2025 at 9:30 a.m.

When did the incident end?

Wednesday, January 22, 2025 at 10:00 a.m.

Reason for Outage:

A contention for resources caused system slowness.

Technical Notes:

Service has been restored. Ref:INC0148077

This communication was sent to:

OFM GovDelivery HRMS Communications topic

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100