OFM Service Alert - Enterprise Reporting (ER) - Degraded

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service.

Who is impacted?

Report Portal, BI Launchpad (WebI), and reports generated in WWA.

How does this impact customers?

Users may not be able to login or run reports.

When did the incident start?

Monday, January 13, 2025 at 7:30 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0147060

This communication was sent to:

OFM GovDelivery ER and HRMS topics.

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100