What has changed since last update?
The issue has been fixed. You should now be able to login and run reports.
If your report failed, you will need to re-run it.
We apologize for the inconvenience this issue caused.
When did the incident end?
Thursday, December 12, 2024 at 9:38 a.m.
Reason for Outage:
A planned routing change last night unexpectedly impacted the Enterprise Reporting services.
Message sent 12/12/24 at 8:21 a.m.
What has changed since last update?
The issue is also impacting Report Portal users and reports generated in FNS, SPS, CBS, ABS, RPM, TALS-AMR, ABR, PCHEES, CENEST, and WWA.
Message sent 12/12/24 at 7:54 a.m.
What is impacted?
Enterprise Reporting (ER) is experiencing degraded service.
Who is impacted?
BI Launchpad (WebI) and WWA users.
How does this impact customers?
You may not be able to login or run a report until the issue is fixed.
When did the incident start?
Thursday, December 12, 2024 at 5:50 a.m.
Technical Notes:
OFM is investigating the issue and will communicate with users once the issue is fixed. Ref:INC0144610
This communication was sent to:
OFM GovDelivery ER and HRMS topics.
Questions?
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