OFM Service Alert - Enterprise Reporting (ER) - Restored

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

Service has been restored. 

When did the incident end?

Friday, October 18, 2024, at 8:20 a.m.

Reason for Outage:

A service was not responding and needed to be restarted.

Message sent 10/18/24 at 8:43 a.m.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service.

Who is impacted?

BI Launchpad (WebI), Reporting Portal, and WWA users.

How does this impact customers?

Some users are not able to log in.

When did the incident start?

Friday, October 18, 2024 at 7 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.              

Ref: INC0139550

This communication was sent to:

OFM GovDelivery ER and HRMS topics.

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100