OFM Service Alert - Enterprise Reporting (ER) - Restored

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

The issue impacting Enterprise Reporting and WebI has been fixed.

When did the incident end?

Tuesday, September 17, 2024 at 11:45 a.m.

Reason for Outage:

A service was not responding and needed to be restarted.

Message sent 9/17/24 at 11:36 a.m.

What is impacted?

Enterprise Reporting and BI Launchpad (WebI) is experiencing degraded service.

Who is impacted?

Enterprise Reporting and BI Launchpad (WebI) users.

How does this impact customers?

Users may not be able to login or run reports.

When did the incident start?

Tuesday, September 17, 2024 at 10:30 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0136665

This communication was sent to:

OFM GovDelivery ER and HRMS topics.

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100