What has changed since last update?
Service has been restored.
Please do not rerun reports in a pending status. Only rerun reports that have a failed status. Reports in a pending status are currently being processed in the order they were received.
When did the incident end?
Wednesday, September 4, 2024 at 7:54 a.m.
Reason for Outage:
A service was not responding and needed to be restarted.
Message sent 9/4/24 at 7:48 a.m.
What is impacted?
Enterprise Reporting (ER) is experiencing degraded service.
Who is impacted?
BI Launchpad (WebI), Reporting Portal, and WWA users.
How does this impact customers?
Some users’ scheduled reports are staying in pending or failing.
When did the incident start?
Wednesday, September 4, 2024 at 6 a.m.
Technical Notes:
OFM is investigating the issue and will communicate with users once the issue is fixed.
Ref: INC0135321
This communication was sent to:
OFM GovDelivery ER and HRMS topics.
Questions?
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