OFM Service Alert - Enterprise Reporting (ER) - Degraded

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service.

Who is impacted?

BI Launchpad (WebI), Reporting Portal, and WWA users.

How does this impact customers?

Some users’ scheduled reports are staying in pending or failing.

When did the incident start?

Wednesday, September 4, 2024 at 6 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed. 
Ref: INC0135321

This communication was sent to:

OFM GovDelivery ER and HRMS topics.

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100