OFM Service Alert - Enterprise Reporting (ER) - Restored

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

The issue impacting WebI has been fixed.

When did the incident end?

Monday, August 26, 2024 at 9:07 a.m.

Reason for Outage:

A service was not responding and needed to be restarted.

Message sent 8/26/24 at 9 a.m.

What is impacted?

BI Launchpad (WebI) is experiencing degraded service.

Who is impacted?

BI Launchpad (WebI) users.

How does this impact customers?

Users may not be able to login or run reports.

When did the incident start?

Monday, August 26, 2024 at 5:30 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0134514

This communication was sent to:

OFM GovDelivery ER and HRMS topics.

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100