OFM Service Alert - Enterprise Reporting (ER) - Restored

Office of the Governor / Office of Financial Management sent this bulletin at 07/11/2024 09:23 AM PDT
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Enterprise Reporting (ER) experienced an issue this morning where reports were failing or stuck in a pending status.

Who is impacted?

BI Launchpad (WebI), Reporting Portal, and WWA users.

How does this impact customers?

Service has been restored.

When did the incident start?

Thursday, July 11, 2024 at 8:19 a.m.

When did the incident end?

Thursday, July 11, 2024 at 8:53 a.m.

Technical Notes:

Ref: INC0130114

Reason for Outage:

A server was not responding and needed to be restarted.

This communication was sent to:

OFM GovDelivery ER and HRMS topics.

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100