What has changed since last update?
Service has been restored and reports are now running as expected.
When did the incident end?
Monday, July 8, 2024 at 8:55 a.m.
Reason for Outage:
OFM is investigating the reason for outage (RFO).
Message sent 7/8/24 at 8:16 a.m.
What is impacted?
Enterprise Reporting (ER) is experiencing degraded service.
Who is impacted?
BI Launchpad (WebI), Reporting Portal, and WWA users.
How does this impact customers?
Users’ scheduled reports are staying in pending or failing.
When did the incident start?
Monday, July 8, 2024 at 6 a.m.
Technical Notes:
OFM is investigating the issue and will communicate with users once the issue is fixed. Ref: INC0129662
This communication was sent to:
OFM GovDelivery ER and HRMS topics.
Questions?
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